Bachelor Of Computer Science / Informatics

Learning the fundamentals of Computer Information Technology, focusing on hardware, software, and systems.

• CPMK1 — Able to master in-depth knowledge and concepts of Information Technology.
• CPMK2 — Able to explain how application software and system software work.
• CPMK3 — Able to explain how application software and system software work.

Introduction to Statistics is a course that examines fundamental statistical concepts and their application in collecting, processing, presenting, analyzing, and interpreting data to derive information and support decision-making.

• CPMK1 — Able to apply basic statistical concepts, data types, and data collection techniques to describe a phenomenon.
• CPMK2 — capable of applying data presentation techniques as well as measures of central tendency, dispersion, and distribution shape in descriptive statistical analysis.
• CPMK3 — capable of applying probability, probability distributions, basic statistical inference, and simple regression to support decision-making

Study of algorithms and programming.

• CPMK1 — Able to implement basic programming concepts using C/C++
• CPMK2 — Able to implement arrays and subprograms using C/C++
• CPMK3 — Able to implement animation using C/C++
• CPMK4 — Able to implement the snake game using C/C++

Learn the fundamental mathematics essential for computer science.

• CPMK1 — Able to apply the concepts of functions, limits, continuity, derivatives, and integrals to solve calculus problems and construct simple mathematical models.
• CPMK2 — Able to apply integrals to calculate areas, volumes, and other relevant applications in the context of software engineering and computing.
• CPMK3 — Able to analyze and solve problems using derivatives, including single-variable function optimization and the interpretation of rates of change.

Digital Systems is a field of computer electronics that studies data processing using discrete binary signals (0 and 1) to design logic components, which serve as the fundamental basis for modern hardware processing systems.

• CPMK1 — Able to understand and apply concepts of digital number systems, binary arithmetic operations, and the operating principles of basic logic gates
• CPMK2 — Able to apply Boolean algebra and simplification methods to design combinational logic circuits according to given specifications.
• CPMK3 — Capable of implementing digital components such as counters, registers, memory, and ICs in simple sequential circuits.

Studying the concepts of planning and the basic system structure, such as instruction sets and computer arithmetic, as well as computer organization, which refers to the operational units that realize this architecture, such as hardware technology and interfaces.

• CPMK1 — Able to implement computer architecture and organization based on the working systems within computers.
• CPMK2 — Able to implement instructions, structures, and functions of the CPU in a computer.
• CPMK3 — Able to implement the architecture and organization of the processor (CPU) in a computer.

Computer networking covers concepts, architecture, devices, IP addressing, switching, routing, network services, basic security, and troubleshooting, as well as the development of mini-projects using simulators and/or actual network hardware.

• CPMK1 — Able to apply computer network concepts, network device functions, and the OSI and TCP/IP models to resolve simple computer network problems.
• CPMK2 — Capable of implementing IP addressing, subnetting, and basic routing by designing topologies, performing configurations, and troubleshooting network issues using network simulation software.
• CPMK3 — Capable of applying computer network concepts by building, testing, and diagnosing simple networks, and presenting the results collaboratively while demonstrating professionalism and responsibility.

Indonesian Language is a compulsory General Course (MKU) that all students must take. It is offered to strengthen students' character and is available in both odd and even semesters. The scope of the course covers the historical development of the Indonesian language, its status and functions, general spelling guidelines, word formation processes, word choice, sentences and effective sentences, paragraphs and their development patterns, scientific papers, popular scientific writing, and official letter writing.

• CPMK1 — Able to explain the history, status, functions, and varieties of the Indonesian language, including its linguistic rules (spelling, standard words, effective sentences, paragraphs), as a foundation for academic and professional communication.
• CPMK2 — Able to read critically, analyze language errors, and apply scientific writing rules (citations, references, bibliography) correctly and systematically.
• CPMK3 — Able to write and present academic works (papers, reports, proposals), and to convey ideas through scientific presentations, oral delivery, and official letter writing in accordance with the rules of the Indonesian language.

Studying the concepts, architecture, and management of processes, memory, files, and virtualization in modern operating systems.

• CPMK1 — Capable of applying the fundamental concepts, architecture, and operating principles of key operating system components in the operation and management of computing systems.
• CPMK2 — Able to apply process management mechanisms, scheduling, deadlocks, memory, files, input/output, and basic security controls in operating systems.
• CPMK3 — Able to apply the concepts of virtualization, cloud computing, file and storage systems, as well as mobile and embedded operating systems through the implementation of virtualization environments in computing systems.

This course covers the principles of design, representation, production, processing, compression, integration, and evaluation of text, graphics, audio, video, animation, and interactive multimedia to produce effective, communicative, accessible, and user-oriented digital solutions.

• CPMK1 — Able to apply fundamental multimedia concepts to determine user needs, representations, formats, and specifications for simple digital media.
• CPMK2 — Able to apply design principles and production workflows to produce and integrate simple graphics, audio, and video assets.
• CPMK3 — Able to apply animation and interaction principles to create, test, and present a simple multimedia prototype.

Studying computational techniques and algorithms to obtain approximate solutions to mathematical problems that are difficult or impossible to solve analytically.

• CPMK1 — Able to apply the fundamental concepts of numerical methods and methods for solving nonlinear equations to accurately solve computational problems.
• CPMK2 — Able to apply numerical methods to solve systems of linear equations and perform computational data approximation.
• CPMK3 — Capable of applying appropriate numerical methods to solve computational problems in an integrated manner.

Discrete Mathematics is a course that covers fundamental concepts—including logic, sets, relations and functions, proof techniques, combinatorics, graph theory, trees, recurrence relations, and Boolean algebra—serving as a foundation for modeling, analysis, and problem-solving in the fields of informatics and computing.

• CPMK1 — Able to apply the concepts of mathematical logic, sets, relations, and functions to solve discrete problems in the field of informatics.
• CPMK2 — Able to apply principles of combinatorics and mathematical proof techniques to solve discrete problems.
• CPMK3 — Able to apply the concepts of graphs, trees, recurrence relations, and Boolean algebra in modeling and solving computational problems.

Introduction to Artificial Intelligence is a course that explores the concepts behind computers or systems capable of acting, behaving, and thinking like humans. It examines how such computers or systems can perform these functions and serves as a foundation for understanding their capabilities in subsequent courses, such as Artificial Neural Networks, Machine Learning, Intelligent Systems, Deep Learning, and Computer Vision.

• CPMK1 — Capable of selecting the appropriate information technology infrastructure to solve complex computing problems.
• CPMK2 — Capable of applying appropriate methodologies or techniques to identify and analyze information technology-based solutions.
• CPMK3 — Capable of applying intelligent system concepts to information technology platforms to solve relevant problems.

Mobile Programming is a course that covers the fundamental concepts of mobile programming using the Flutter framework and the Dart programming language. The resulting applications can run on both Android and iOS operating systems.

• CPMK1 — Capable of applying fundamental concepts of mobile application development, Flutter architecture, the Dart ecosystem, and the mobile application lifecycle during application development.
• CPMK2 — Capable of utilizing Flutter widgets to design and build interactive mobile application user interfaces (UI/UX).
• CPMK3 — Capable of implementing mobile application integration with local databases and servers via simple REST APIs.
• CPMK4 — Capable of applying team collaboration principles to design and demonstrate a functional mobile application project as a solution to real-world problems.

Object Oriented Programming is a programming paradigm using objects, classes, inheritance, encapsulation, and polymorphism to design modular software with PHP. 4 credit hours.

• CPMK1 — Able to apply basic object-oriented programming concepts using PHP
• CPMK2 — Able to implement encapsulation and inheritance using PHP
• CPMK3 — Able to implement polymorphism, abstraction, trait, and static using PHP
• CPMK4 — Able to design OOP applications with namespace, design patterns, and basic SOLID using PHP

Pattern Recognition is a course that studies the concepts and techniques for identifying, grouping, and classifying patterns based on the characteristics or features found in the data.

• CPMK1 — Able to implement Preprocessing Techniques to prepare data in Machine Learning
• CPMK2 — Able to implement Classification Algorithms to predict class labels on datasets
• CPMK3 — Able to implement Deep Learning and Neural Network models for visual data classification and clustering tasks.

The Machine Learning course covers the development of algorithms and statistical models that enable computers to learn from data and make decisions or predictions automatically, without the need for explicit programming.

• CPMK1 — Capable of implementing exploratory data analysis processes.
• CPMK2 — Capable of implementing machine learning models.

Students study microcontroller concepts, architecture, and programming to control electronic devices through an integrated input-process-output workflow. They will design and implement microcontroller-based control systems utilizing sensors, actuators, and communication interfaces for various automation and embedded system applications.

• CPMK1 — Able to apply introductory concepts, architecture, and microcontroller programming fundamentals to solve computational problems.
• CPMK2 — Able to implement digital/analog I/O, basic sensors, serial communication, and LCD displays on microcontrollers
• CPMK3 — Able to implement advanced sensors, timers/interrupts/PWM, data communication, motor control, and basic IoT, as well as design and implement microcontroller projects

The Service Excellence course studies the concepts, strategies, and techniques of delivering high-quality service that exceeds customer expectations. This course equips students with effective communication skills, an understanding of professional ethics, and the ability to execute service recovery and handle customer complaints in a solution-oriented and professional manner across various service industry sectors.

• CPMK1 — able to apply excellent service strategies and professional customer complaint handling in accordance with service industry ethical standards.

This course equips students with an understanding of the concepts and essence of entrepreneurship; the entrepreneurial mindset and character; the identification of business problems and opportunities; creativity and business ideas; product/service innovation and business models; business plan development; business management and growth; and sustainability and business decision-making.

• CPMK1 — Students are able to explain the concepts of problem identification, decision-making, creativity, opportunity, innovation, and business development and management; and to apply—systematically and responsibly—fundamental steps for business problem-solving, techniques for generating creative and relevant business ideas, and the formulation and development of innovative, adaptive, and sustainable businesses.

Data Science Project is a project-based course that equips students with the ability to apply the end-to-end stages of data science to solve data-driven problems, encompassing problem formulation, data collection and understanding, data preparation, data exploration, modeling, evaluation, result interpretation, and the formulation of data-driven insights and recommendations.

• CPMK1 — Able to apply basic concepts of cloud computing, cloud architecture, and cloud services to support the development of artificial intelligence.
• CPMK2 — Capable to utilize cloud-based AI platforms and services in data management, building, training and evaluating artificial intelligence models.
• CPMK3 — Capable to implement and deploy as well as integrate artificial intelligence solutions on cloud platforms to produce efficient and scalable AI applications.

Learning technology-based project design in AI, Web, DS, ML, and IoT

• CPMK1 — Able to apply a systematic approach to identify project requirements in accordance with software engineering standards and project management principles.
• CPMK2 — Capable of applying project management methods, tools, and techniques to design information technology-based solutions relevant to real-world problems.
• CPMK3 — Able to implement the process of implementing and testing IT projects in the form of prototypes, applications, or systems in accordance with software quality standards.

Data Mining is a course that covers the concepts and techniques for discovering meaningful patterns, information, and knowledge from datasets through processes such as data preprocessing, classification, clustering, association analysis, and result evaluation using computational methods.

• CPMK1 — Able to apply data preprocessing techniques to produce datasets ready for use in the data mining process.
• CPMK2 — Able to apply data mining algorithms to solve classification and clustering problems within datasets.
• CPMK3 — Able to apply evaluation methods and data mining software to analyze and interpret data processing results.

Multiplatform Programming is a course that explores the concepts of communication between applications built using different programming languages ​​by leveraging web services—specifically, REST APIs. The course utilizes the Django 6 framework (with the Django REST framework package) for web service development and the Flutter 3.47 framework for mobile application development. The resulting applications are capable of running on both Android and iOS operating systems. The course employs a project-based approach to demonstrate the practical implementation of multiplatform programming.

• CPMK1 — Able to apply the Django framework in building REST API-based web services according to system requirements.
• CPMK2 — Capable of implementing token-based authentication and authorization mechanisms to secure access to web services.
• CPMK3 — Able to understand BLoC and Cubit state management concepts in the Flutter framework.
• CPMK4 — Able to apply the results of system functional requirement analysis to determine and implement an appropriate state management architecture.

A course covering the concepts, threats, and protection techniques for computer systems to ensure information and network security.

• CPMK1 — Capable of applying fundamental principles of computer security and security controls against threats to physical, biometric, and network security.
• CPMK2 — Able to apply database security techniques, malware mitigation, cryptography, computer system and information system security, and network security methods in various security scenarios.
• CPMK3 — Able to apply network security technology, firewalls, access control, and cyber security control through the implementation of network security solutions on network systems.

Introduction to Microservice covers concepts, principles, design patterns, and practices of building microservice architecture using Laravel, MySQL, and Docker. 2 credits, Semester 4.

• CPMK1 — Capable of applying the concepts, characteristics, and principles of microservices architecture and fundamental Domain-Driven Design (DDD) in application development, and distinguishing them from monolithic architecture.
• CPMK2 — Able to apply inter-service communication, Database per Service, API Gateway, and JWT authentication
• CPMK3 — Capable of implementing microservices architecture to build simple applications using Laravel, MySQL, and Docker.

This course covers the analysis, design, development, integration, testing, security, and deployment of modern web applications using Ruby on Rails as a RESTful API, PostgreSQL as the database, and Next.js App Router with TypeScript as the user interface. Project-based learning emphasizes API contracts, accessibility, code quality, Git collaboration, automated testing, containerization, CI/CD, and accountable solutions to user needs.

• CPMK1 — Able to apply concepts of user needs, Rails-Next.js-PostgreSQL architecture, HTTP/REST, API contracts, and data models to prepare an initial full-stack application design.
• CPMK2 — Able to apply Rails API, Active Record, PostgreSQL, authentication, authorization, and testing to produce a simple backend according to an API contract.
• CPMK3 — Able to apply Next.js App Router and TypeScript to produce a responsive and accessible interface integrated with a Rails API.
• CPMK4 — Able to apply full-stack security, testing, Git collaboration, containers, CI/CD, and deployment to complete and demonstrate a simple capstone.

Learning object recognition and identification in images or videos using cameras or CCTV with efficient algorithms and devices.

• CPMK1 — Able to demonstrate basic concepts, theories, methods, techniques, and algorithms in Computer Vision systematically.
• CPMK2 — Able to select appropriate Computer Vision systems based on application needs.
• CPMK3 — Able to implement Computer Vision systems to support effective and efficient resource management.

The Internet of Things (IoT) studies the concepts, architecture, and implementation of systems that connect physical devices, sensors, actuators, microcontrollers, and the internet to collect, transmit, and process data in real-time.

• CPMK1 — Capable of applying fundamental Internet of Things (IoT) concepts—including architecture, components, hardware, software, communication, and networking—to build IoT systems.
• CPMK2 — Able to implement data acquisition techniques, sensor integration, and IoT data management using cloud-based platforms and analytics.
• CPMK3 — Capable of implementing the integration of IoT systems with web, mobile applications, and cloud computing, as well as applying aspects of security, privacy, testing, and validation in resolving real-world case studies.

Deep Learning is a branch of artificial intelligence that mimics the way the human brain works using layered artificial neural networks to learn to recognize complex patterns from large amounts of data.

• CPMK1 — Able to implement Multiple Linear Regression using the Python programming language
• CPMK2 — Able to implement Multilayer Perceptron using the Python programming language
• CPMK3 — Able to implement Deep Learning architectures using the Keras API

Studying the scope of corruption, including its forms, causes, impacts, and prevention efforts.

• CPMK1 — Students are able to evaluate anti-corruption policies and practices in Indonesia, formulate and develop an integrated strategic plan for combating corruption, and demonstrate and uphold a genuine commitment to anti-corruption values in daily life and the workplace.

Study of algorithm strategies and their application to real-world problems.

• CPMK1 — Able to explain the concepts of algorithm strategies
• CPMK2 — Able to apply classical algorithm strategies
• CPMK3 — Able to perform optimization using algorithm strategies
• CPMK4 — Able to integrate algorithm strategies with real-world applications

Studying the concepts, processes, techniques, and practices of Software Quality Assurance (SQA) to produce reliable, high-quality, and standards-compliant software throughout the development lifecycle—including verification, validation, testing, metrics, audits, and implementation within Agile and DevOps environments.

• CPMK1 — Capable of applying fundamental Software Quality Assurance (SQA) concepts, software quality principles, and quality standards and models within the software development process.
• CPMK2 — Able to apply SQA processes within the software lifecycle, including quality assurance planning, verification and validation (V&V), and software testing
• CPMK3 — Able to implement SQA tools, quality metrics and measurements, quality audits and reviews, SQA in Agile and DevOps environments, contemporary SQA issues, SQA case studies and implementation, as well as mini-projects or practical assignments

Blockchain Technology is a foundational course covering decentralized distributed ledger technology, cryptographic foundations, consensus mechanisms, smart contract development, and decentralized application (DApp) architectures.

• CPMK1 — Capable of applying fundamental concepts of cryptography and distributed ledgers to solve problems in blockchain technology.
• CPMK2 — Capable of using the Solidity language to build and execute smart contracts on blockchain networks.
• CPMK3 — Capable of applying blockchain concepts to develop decentralized applications (DApps) that meet user needs.

AI Cloud Platform is a course that studies the basic concepts and implementation of cloud computing platforms to support the development of artificial intelligence in managing data, building and training models, deploying, integrating AI services, and developing efficient, secure, and scalable AI solutions.

• CPMK1 — Able to apply basic concepts of cloud computing, cloud architecture, and cloud services to support the development of artificial intelligence.
• CPMK2 — Capable to utilize cloud-based AI platforms and services in data management, building, training and evaluating artificial intelligence models.
• CPMK3 — Capable to implement and deploy as well as integrate artificial intelligence solutions on cloud platforms to produce efficient and scalable AI applications.

The Research Proposal course equips students with the knowledge and skills to systematically and scientifically formulate a research design. The course covers problem identification and formulation, literature review, determination of research objectives and significance, development of the theoretical framework, selection of research methods, determination of data collection and analysis techniques, and the preparation of the research schedule and implementation plan.

• CPMK1 — Capable of applying principles of scientific writing in drafting Chapter I (Introduction) of a research proposal, covering the background of the problem, identification and formulation of the problem, research objectives, and the significance of the research.
• CPMK2 — Capable of applying research methodology principles to formulate a research design and determine the population and sample, research variables, data collection techniques, and data analysis techniques appropriate to the research problem.

General education in religion refers to foundational courses designed to develop students' understanding of spiritual values, ethics, morals, and theological teachings from their respective faiths, while fostering religious tolerance and moderation within a pluralistic society.

• CPMK1 — Students are able to understand the concept education which includes monotheism, human nature and the pillars of the Islamic religion
• CPMK2 — Students are able to understand the concept of sustenance and the responsibility of sustenance to express it in the obligation to pay zakat
• CPMK3 — Students are able to understand science and technology so that students are wise in using technology

This course covers the basic concepts of Civic Education, national identity, national integration, the constitution, democracy, law, citizens' rights and responsibilities, archipelagic insight, national resilience, and national defense to shape students who have Pancasila character, a sense of nationalism, love for the homeland, critical thinking skills, and the ability to actively participate in society, the nation, and the state.

• CPMK1 — Able to implement citizenship contextually, develop a positive attitude, and display behaviors that support national spirit and love for the homeland

Studying the scope of corruption, including its forms, causes, impacts, and prevention efforts.

• CPMK1 — Students are able to evaluate anti-corruption policies and practices in Indonesia, formulate and develop an integrated strategic plan for combating corruption, and demonstrate and uphold a genuine commitment to anti-corruption values in daily life and the workplace.

Indonesian Language is a compulsory General Course (MKU) that all students must take. It is offered to strengthen students' character and is available in both odd and even semesters. The scope of the course covers the historical development of the Indonesian language, its status and functions, general spelling guidelines, word formation processes, word choice, sentences and effective sentences, paragraphs and their development patterns, scientific papers, popular scientific writing, and official letter writing.

• CPMK1 — Able to explain the history, status, functions, and varieties of the Indonesian language, including its linguistic rules (spelling, standard words, effective sentences, paragraphs), as a foundation for academic and professional communication.
• CPMK2 — Able to read critically, analyze language errors, and apply scientific writing rules (citations, references, bibliography) correctly and systematically.
• CPMK3 — Able to write and present academic works (papers, reports, proposals), and to convey ideas through scientific presentations, oral delivery, and official letter writing in accordance with the rules of the Indonesian language.

Equip students with the understanding and readiness to enter the workplace, perform tasks professionally, understand organizational expectations, and communicate, collaborate, and adapt effectively in the work environment

• CPMK1 — Students are able to apply professional readiness principles to understand organizational expectations and perform tasks in accordance with roles and responsibilities in the workplace.
• CPMK2 — Students are able to apply principles of professional communication, collaboration, and adaptability to respond effectively to workplace situations in accordance with organizational characteristics.

Equip students with the ability to identify and develop professional competencies, build work ethics and responsibility, reflect on their own capabilities, and prepare evidence of competencies to support their internship experience

• CPMK1 — Students are able to apply professional competency development principles to identify competency gaps, formulate development needs, and develop competency development strategies relevant to the internship experience.
• CPMK2 — Students are able to apply principles of professional ethics, responsibility, and reflection to develop competency evidence that demonstrates their personal capability development during the internship experience.

Study of algorithm strategies and their application to real-world problems.

• CPMK1 — Able to explain the concepts of algorithm strategies
• CPMK2 — Able to apply classical algorithm strategies
• CPMK3 — Able to perform optimization using algorithm strategies
• CPMK4 — Able to integrate algorithm strategies with real-world applications

Studying the concepts, processes, techniques, and practices of Software Quality Assurance (SQA) to produce reliable, high-quality, and standards-compliant software throughout the development lifecycle—including verification, validation, testing, metrics, audits, and implementation within Agile and DevOps environments.

• CPMK1 — Capable of applying fundamental Software Quality Assurance (SQA) concepts, software quality principles, and quality standards and models within the software development process.
• CPMK2 — Able to apply SQA processes within the software lifecycle, including quality assurance planning, verification and validation (V&V), and software testing
• CPMK3 — Able to implement SQA tools, quality metrics and measurements, quality audits and reviews, SQA in Agile and DevOps environments, contemporary SQA issues, SQA case studies and implementation, as well as mini-projects or practical assignments

Blockchain Technology is a foundational course covering decentralized distributed ledger technology, cryptographic foundations, consensus mechanisms, smart contract development, and decentralized application (DApp) architectures.

• CPMK1 — Capable of applying fundamental concepts of cryptography and distributed ledgers to solve problems in blockchain technology.
• CPMK2 — Capable of using the Solidity language to build and execute smart contracts on blockchain networks.
• CPMK3 — Capable of applying blockchain concepts to develop decentralized applications (DApps) that meet user needs.

AI Cloud Platform is a course that studies the basic concepts and implementation of cloud computing platforms to support the development of artificial intelligence in managing data, building and training models, deploying, integrating AI services, and developing efficient, secure, and scalable AI solutions.

• CPMK1 — Able to apply basic concepts of cloud computing, cloud architecture, and cloud services to support the development of artificial intelligence.
• CPMK2 — Capable to utilize cloud-based AI platforms and services in data management, building, training and evaluating artificial intelligence models.
• CPMK3 — Capable to implement and deploy as well as integrate artificial intelligence solutions on cloud platforms to produce efficient and scalable AI applications.

The Research Report course equips students with the skills to compile, document, and present research findings in a systematic and scientific manner. The course covers data processing and analysis, the presentation of research results, the discussion of findings in light of theories and prior research, the formulation of conclusions and recommendations, and report writing in accordance with academic conventions and scientific standards.

• CPMK1 — Capable of applying principles of scientific writing to systematically compile research reports in the field of Informatics Engineering—covering the background, literature review, methodology, and results and discussion—in accordance with applicable formats and standards for scientific writing.
• CPMK2 — Capable of applying analysis and testing techniques to systems, applications, or models developed within Informatics Engineering research, as well as formulating research conclusions and recommendations based on the results of the conducted testing and data analysis.

This course covers the basic concepts of Civic Education, national identity, national integration, the constitution, democracy, law, citizens' rights and responsibilities, archipelagic insight, national resilience, and national defense to shape students who have Pancasila character, a sense of nationalism, love for the homeland, critical thinking skills, and the ability to actively participate in society, the nation, and the state.

• CPMK1 — Able to implement citizenship contextually, develop a positive attitude, and display behaviors that support national spirit and love for the homeland

This course equips students with an understanding of the concepts and essence of entrepreneurship; the entrepreneurial mindset and character; the identification of business problems and opportunities; creativity and business ideas; product/service innovation and business models; business plan development; business management and growth; and sustainability and business decision-making.

• CPMK1 — Students are able to explain the concepts of problem identification, decision-making, creativity, opportunity, innovation, and business development and management; and to apply—systematically and responsibly—fundamental steps for business problem-solving, techniques for generating creative and relevant business ideas, and the formulation and development of innovative, adaptive, and sustainable businesses.

The Service Excellence course studies the concepts, strategies, and techniques of delivering high-quality service that exceeds customer expectations. This course equips students with effective communication skills, an understanding of professional ethics, and the ability to execute service recovery and handle customer complaints in a solution-oriented and professional manner across various service industry sectors.

• CPMK1 — able to apply excellent service strategies and professional customer complaint handling in accordance with service industry ethical standards.

The Research Report course equips students with the skills to compile, document, and present research findings in a systematic and scientific manner. The course covers data processing and analysis, the presentation of research results, the discussion of findings in light of theories and prior research, the formulation of conclusions and recommendations, and report writing in accordance with academic conventions and scientific standards.

• CPMK1 — Capable of applying principles of scientific writing to systematically compile research reports in the field of Informatics Engineering—covering the background, literature review, methodology, and results and discussion—in accordance with applicable formats and standards for scientific writing.
• CPMK2 — Capable of applying analysis and testing techniques to systems, applications, or models developed within Informatics Engineering research, as well as formulating research conclusions and recommendations based on the results of the conducted testing and data analysis.

The Research Dissemination course equips students to apply dissemination strategies, scientific article writing conventions, manuscript submission and revision procedures, and presentation and public communication techniques based on Informatics research findings.

• CPMK1 — Able to apply research dissemination strategies appropriate to the target audience and publication ethics.
• CPMK2 — Able to implement scientific article writing conventions based on research findings in Informatics.
• CPMK3 — Able to carry out scientific manuscript submission, revision, and archiving procedures in accordance with publisher guidelines.
• CPMK4 — Able to demonstrate the dissemination of research findings through scientific presentations and public communication media.