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The Art of Rhetoric: Why Word Choice Can Trigger Tension or Calm

Fostering Harmonious Human Interactions Through Strategic Communication.

Have you ever heard a statement from a public figure intended to be reassuring, but instead triggered widespread public anger? Amidst an uncertain economic climate, a sentence like "Villagers don't use dollars, so there is no need to panic" might sound literally logical, but rhetorically, it is a fatal blunder in public communication.

In the discipline of language and communication, rhetoric is not just the art of speaking, but the art of understanding the audience. Misreading mass psychology during an economic crisis can create a wide gap between leaders and the people. Discover how proper rhetoric can serve as a mediator in the midst of heated situations.

Rhetoric and Empathy: Moving Beyond Literal Logic

Technically, dollars may not be used for transactions in traditional village markets. However, language and communication science teaches us about the "domino effect" of a narrative. When the price of basic goods rises due to exchange rates, statements that trivialize the link between the dollar and rural life are seen as a form of indifference or a lack of empathy toward the public's burden of living.

Poor rhetoric often arises because the speaker focuses too much on technical data without considering sociolinguistic aspects. A skilled communicator must be able to choose diction that acknowledges the audience's difficulties, rather than negating the reality they face.

Tips for Developing Ethical Public Rhetoric

To ensure your message does not trigger unnecessary tension, apply these rhetorical principles:

  • Balance Ethos, Pathos, and Logos: Do not just speak with logic (logos); build credibility (ethos) and touch the audience's emotions (pathos).
  • Validate Audience Feelings: Before providing solutions or technical explanations, acknowledge that the situation is indeed difficult. This builds a bridge of trust.
  • Avoid Misleading Generalizations: Statements that oversimplify complex problems are usually perceived as a dismissive attitude.
  • Understand Macro and Micro Contexts: Realize that what happens at a global level (dollars) always has an impact down to the people's kitchen (micro).

Becoming a Strategic Communicator at FBK UNPRI

The Faculty of Language and Communication (FBK) at UNPRI trains students to have a sharp sensitivity in crafting public narratives. Through the English Language Education and Bachelor of Applied Chinese for Business and Professional Communication programs, you will learn how to communicate diplomatically and strategically, enabling you to manage public opinion wisely on both local and international levels.


Words have the power to heal or to hurt. If you wish to master the art of rhetoric and become a voice that brings solutions in the future, let’s develop your potential with Universitas Prima Indonesia.

UNPRI Education Consultants:
0811 6207 513 — Non-Health Programs
0811 6207 512 — Postgraduate Programs

Get the latest information at:
Instagram: @unpri_medan
Main Website: unprimdn.ac.id

For Riau residents, this high-quality communication education is also available at UNPRI PSDKU Pekanbaru. As the most magnificent private university in Riau, we are committed to producing graduates who are skilled in rhetoric and sensitive to social dynamics. Visit our Pekanbaru campus profile: unprimdn.ac.id/pekanbaru



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